Privacy & Security

Hajigames Privacy Policy — How your data is collected, used, and protected

Hajigames places the highest priority on protecting your personal data. In this privacy policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026 SSL 256-bit Encryption GDPR Compliant
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Your data is secure
hajigames never sells your personal data

Summary: hajigames uses your personal data solely to operate its services. We never sell your information to third parties. You can request to view or delete your data at any time.

1Introduction & Scope of the Privacy Policy

Hajigames (hajigames.vu) places the highest importance on its members' privacy. This privacy policy applies to the hajigames website, mobile app, and all related services.

This policy explains what information hajigames collects, why it is collected, how it is used, and what rights you have over your data. By using hajigames services, you are deemed to have accepted this Privacy Policy.

Hajigames complies with international data protection laws and GDPR guidelines. Our data processing practices are fully lawful and transparent.

2What data hajigames collects

Hajigames only collects data necessary to operate its services. Collecting unnecessary or excessive information is against our policy.

Data Type Example Required
Contact Information Name, date of birth, email address Yes
Contact Information Phone number, address Yes
Financial information Payment method, transaction history Yes
Identity Verification National ID, Passport For KYC
Gaming Activity Betting history, game preferences Automatic
Device Information IP address, browser, OS Automatic

3How Data Is Collected

Hajigames collects data in several ways — some information is provided directly by you, and some is collected automatically.

Information You Provide Directly
  • Your name, email, and other details provided at the time of account registration.
  • Copies of identity documents submitted for KYC verification.
  • Information exchanged during interactions with Customer Support.
  • Opinions and feedback you provide through surveys or feedback forms.
Automatically Collected Information
  • Your device's IP address and geographic location.
  • Browser type, operating system, and screen resolution.
  • Logs of your login times, pages visited, and activity on hajigames.
  • Information collected through cookies and similar tracking technologies.

4Purpose of Data Use

Hajigames uses the data it collects solely for the following purposes:

  • Account management: To verify your identity and keep your account secure.
  • Service Delivery: To provide gaming services, process payments, and complete transactions.
  • Customer Service: To resolve your questions or complaints.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Personalization: To recommend games and offers tailored to your preferences.
  • Legal liability: To fulfill legal obligations to regulatory authorities.
  • Analytics: To analyze usage patterns and improve hajigames services.

Your control: If you no longer wish to receive marketing emails or notifications from hajigames, you can turn them off at any time from your account settings.

5Third-Party Data Sharing Policy

Hajigames never sells your personal data to third parties. However, information may be shared in certain specific circumstances:

With Service Providers

Information is shared with game providers, payment processors, and technology partners only to the extent necessary to operate our services. All such parties are required to comply with hajigames privacy standards.

When required by law

Hajigames may be required to disclose information to authorities in response to a court order, regulatory request, or legal obligation. In such cases, hajigames provides only the minimum information necessary.

hajigames never shares
  • Selling your data to third parties for marketing purposes.
  • Sharing identity verification documents without your consent.
  • Sharing your gaming activity on social media.

6Cookies & Tracking Technologies

Hajigames uses cookies and similar technologies to improve service quality and personalize your experience.

Cookie Type
  • Essential cookies: For login sessions and security — these cannot be disabled.
  • Functional Cookies: Used to remember your preferences and language settings.
  • Analytics Cookies: hajigames collects usage data to improve its services.

You can disable non-essential cookies from your browser settings, though this may limit some features on hajigames.

7Technical Data Protection Measures

Hajigames uses industry-leading technology to keep your data secure.

  • SSL/TLS Encryption: All data between your browser and hajigames servers is transmitted using 256-bit SSL encryption.
  • Encrypted Storage: All sensitive data stored in our databases is kept in an encrypted format.
  • Two-Factor Authentication: Two-factor authentication for an extra layer of security when accessing your account.
  • Regular Security Testing: Third-party experts regularly audit and test hajigames systems.
  • Access controls: Only authorized staff can access limited data, strictly on a need-to-know basis.

Security Issue? If you believe your hajigames account has been compromised, contact the support team immediately.

8Data Retention

Hajigames does not store your data indefinitely. Specific retention periods are defined for each type of information.

  • Account information: For up to 5 years while the account is active and after it is closed.
  • Financial transaction records: Retained for up to 7 years when required by law.
  • Customer Support Conversations: 3 years after the issue is resolved.
  • Gaming Logs: 2 years for data analysis and dispute resolution.
  • Cookie Data: Until the session ends, or a maximum of 1 year.

Once the retention period expires, hajigames securely deletes or anonymizes your data.

9Your data rights

Hajigames respects your data rights. You have the following rights:

Right to Access Your Data

You can request to know what information hajigames holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Data Portability

You can request to download your data in a structured format.

Right to Object to Processing

You have the right to object to your data being used for marketing or profiling.

Right to Restrict Processing

You may request that processing of your data be restricted under certain circumstances.

How to submit a request: To exercise any of the rights listed above, please contact hajigames Support. hajigames will respond within 30 business days.

10Children's Privacy Protection

Hajigames strictly prevents anyone under 18 from accessing its gaming services. hajigames does not knowingly collect any information from minors.

If hajigames becomes aware that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

Parents are encouraged to use parental control software on their children's devices to prevent minors from accessing hajigames.

11Privacy Policy Update Process

Hajigames may update this privacy policy from time to time. For any significant changes:

  • Hajigames will display a prominent notice on the website.
  • Registered members will be notified of any changes via email.
  • At least 30 days' notice will be given before any major changes take effect.

Continued use of hajigames services after any changes have been made will be considered acceptance of the updated Privacy Policy. The date of the most recent update will always be displayed at the top of this page.

12Privacy Contact

For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please reach out to the hajigames privacy team.

  • Email: [email protected]
  • Live Chat: Available 24/7 on the hajigames app or website.
  • Response Time: Initial response within 3 business days, full resolution within 30 days.

Hajigames takes your privacy rights seriously and handles every request with care.

What hajigames does to protect your data

Active steps hajigames takes to protect your privacy

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Industry-standard encryption

Hajigames uses 256-bit SSL encryption for all data transfers and storage — the same level of protection used in the banking industry.

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No Sale of Data

Hajigames never sells members' personal data to third parties. This is a core principle of hajigames.

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Minimal Data Collection

Hajigames only collects data that is essential to operating its services. No unnecessary information is requested.

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Regular Security Audits

Hajigames' systems are regularly audited by independent security experts. Any vulnerabilities are addressed promptly.

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Your control

On hajigames, you have full control over which notifications you receive, what data is shared, and when to close your account.

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GDPR Compliant

Hajigames follows international GDPR guidelines. Your data rights are protected in accordance with international standards.

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Your data is secure — enjoy hajigames with peace of mind

Your data is always secure at hajigames. Join now and enjoy the best gaming experience in Bangladesh.

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